PALOPALO FRAMEWORK
PALO-AM v2.0 - CURRENT METHODOLOGY BASELINE - JUNE 2026

Agentic Governance Modality
From Model Governance to Delegated-Action Governance

PALO-AM is the agentic governance modality inside the PALO Framework. It is distinct from the PALO-AI runtime. It defines the identity, delegated authority, autonomy, oversight, reversibility and assurance model for AI systems that select tools, write to systems, trigger workflows and act on behalf of the organization.

FD
Fabrizio DegniChief AI Officer
5Object Cards
4Risk Tiers
11KPIs / KRIs
5Lifecycle Gates
PALO-AM

The Governance Shift

Model governance asks whether the model behaves responsibly. Delegated-action governance asks whether the authority delegated to the system has been justified, bounded, monitored and evidenced.

Model Governance

Does the model behave responsibly? Accuracy, bias, explainability, robustness, privacy, data lineage, output safety.

->

Delegated-Action Governance

Is the delegated authority justified, bounded, monitored and evidenced? Identity, permissions, tools, memory, autonomy, checkpoints.

A hallucinated sentence can mislead. A hallucinated tool call can alter a customer record, leak sensitive data, trigger a transaction or damage an operational environment.

P1 MVP

PALO-AM Simulator

Route a delegated-action configuration to a governance tier and a practical control, evidence, and KPI/KRI starting set. Results are educational governance support, not legal advice, certification, or a compliance determination.

Authority profile

No case linked yet.

Developer-preview contract & approval viewer

Demonstrates profile, decision and approval exchange in Web and mobile clients. It is not a production authorization interface.

No runtime contract loaded.

Developer preview: the online endpoint is Internet-reachable but is not production-ready. Its bearer token is only a coarse developer control and does not authenticate an accountable reviewer or separate administrative roles. Use isolated test data and non-consequential tools. For a local evaluation, replace the URL with http://127.0.0.1:8787.

01

Five Operational Object Cards

Each object is a governance domain that can be documented, implemented, tested and audited. Together they translate PALO-AM from a concept into a working operational model.

1

Agent Identity Profile

Defines who or what the agent is inside the enterprise environment. Records the agent identifier, cryptographic provenance, accountable human owner, business unit, topology, credential lifecycle, data clearance and revocation procedure. Eliminates anonymous or shared AI execution contexts and provides the basis for attribution.

2

Agent Authority Profile

Defines what the agent may do. Lists permitted tools, environments, data classes, read/write/delete privileges, financial thresholds, approval requirements, external endpoints, multi-agent coordination rules and abort conditions. The enforceable contract between the business and the agentic system.

3

Agentic Risk Matrix

Determines the risk tier by examining action-space impact, autonomy level, reversibility, data sensitivity, third-party dependency, speed/volume and multi-agent complexity. Acts as the routing mechanism for required controls and decision gates.

4

Agentic Control Layer

Implements structural safeguards around the agent: policy-as-code, API gateway constraints, token scopes, rate limits, schema validation, tool allow-lists, sandboxing, circuit breakers, human checkpoints and change-management rules.

5

Agentic Evidence Layer

Captures auditable execution evidence without relying on private model chain-of-thought: planning artifacts, tool calls, structured inputs/outputs, policy decisions, human approvals, overrides, anomalies, incidents, KPI values and decommissioning proofs.

02

Engineering Control Layer

PALO-AM treats governance as an enforceable architecture, not a policy statement. The language model is treated as an untrusted reasoning engine for purposes of authority. The model may propose an action; the orchestration layer decides whether it is allowed.

Why Prompt-Layer Safeguards Are Insufficient

A prompt instruction such as "do not access confidential data" is not equivalent to an access control. It can be misunderstood, bypassed, or contradicted. In agentic systems, the consequence is not merely an unsafe response - it may be an unauthorized action.

High-impact actions require deterministic controls.

Cryptographic Identity & Zero-Trust

Every agent execution must carry a verifiable identity. Tool calls must include signed identity headers. Credentials must be short-lived, rotated and centrally managed. No agent may share credentials with another agent or a human user.

Zero-trust: no implicit trust for any agent action.

Tool Allow-Lists & Schema Validation

Agents may only call tools explicitly listed in their Authority Profile. Each tool call must conform to a validated schema. Unrecognized tool calls must be blocked at the orchestration layer before execution.

Block first, allow explicitly.

Human-in-the-Loop Checkpoints (HITL)

Human checkpoints must be designed structurally, not optionally. High-stakes or irreversible actions require explicit human approval via a decision packet - not a vague approval button. Approval telemetry must be measured against the Automation Bias Index (ABI).

Meaningful oversight, not rubber-stamping.

Circuit Breakers & Abort Conditions

Each agent must have defined safe-state, rollback path and stop conditions. Circuit breakers must interrupt cascading failures in multi-agent topologies. Abort conditions must be tested in Phase 3 and validated against the CECR metric in Phase 4.

Design for safe failure, not only for success.

OpenTelemetry Observability

All tool calls, approval events, policy decisions and anomalies must feed into a tamper-evident audit endpoint (SIEM, OpenTelemetry collector or governance dashboard). Evidence must be structured and machine-readable for KPI measurement.

If it is not observed, it is not governed.
03

Action-Space vs Autonomy Matrix

The primary PALO-AM routing instrument. Examines two dimensions: what can the agent change (action-space impact) and how independently can it decide (autonomy level). Any increase in autonomy or action-space after approval triggers Phase 2 reassessment.

Scroll horizontally to inspect all matrix columns →

↔ Autonomy Level (rows)  x  → Action-Space Impact (columns)
Low Impact
(read-only, reversible)
Medium Impact
(internal write)
High Impact
(cross-system)
Critical Impact
(financial/safety/legal)
High Autonomy
Tier 2
Tier 1
Tier 1
PROHIBITED
Medium Autonomy
Tier 3
Tier 2
Tier 1
Tier 1
Low Autonomy
Tier 3
Tier 3
Tier 2
Tier 2
Supervised
Tier 4
Tier 4
Tier 3
Tier 3
Tier 1 - Maximum Controls
Tier 2 - Controlled
Tier 3 - Supervised
Tier 4 - Monitored
Prohibited / Redesign Required
Prohibited tier: Open-ended judgment combined with production, financial, physical, legal or safety-critical write authority. The use case must be redesigned into deterministic workflow, reduced authority or human-operated execution.
04

PALO Five-Phase Lifecycle Overlay

PALO-AM does not create a parallel lifecycle. It overlays agentic controls onto the existing PALO five-phase architecture. Governance is embedded across the full system lifecycle, not concentrated at a single checkpoint.

1

Ideation & Agentic Screening

"Is an agent actually necessary?"

Could a deterministic workflow, conventional automation or human-controlled assistant achieve the same value with lower risk?

Gate: Proceed only if delegated action is justified and action-space is bounded.
2

Assessment & Planning

"What authority is being delegated?"

Complete Agent Identity Profile, Agent Authority Profile, AI System Impact Assessment, threat model, HITL design and KPI framework.

Gate: Proceed only if all five objects are documented and residual risk is accepted by the correct governance body.
3

Development & Validation

"Have structural controls been tested, not merely described?"

Tool schema validation, sandbox tests, agentic red-team report, policy-as-code bundle and control test evidence.

Gate: Proceed only if critical vulnerabilities are closed and approval gates cannot be bypassed.
4

Ethical Deployment & Monitoring

"Can the organization observe, interrupt and evidence the agent?"

Shadow-mode, phased rollout, runtime monitoring dashboard, incident playbook, override telemetry and KPI baseline.

Gate: Proceed only with phased rollout, active monitoring and an accountable decision to expand authority.
5

Continuous Improvement & Decommissioning

"Can the agent be retired without leaving hidden authority?"

Tradecraft audit, credential revocation log, memory retention/deletion record and decommissioning certificate.

Gate: Close only after credentials are revoked, logs are archived and manual fallback has been validated.
05

KPI / KRI Registry for Agentic AI

PALO-AM extends the PALO KPI compendium with indicators specific to delegated action. The goal: measure whether the organization can bound, observe, interrupt, recover from and retire autonomous behavior.

Scroll horizontally to inspect all registry columns →

MetricCategoryMeasurementGovernance RationalePhase
Human Override Rate (HOR)OversightOverrides / total action checkpointsDetects rubber-stamping or unusual intervention patterns.4
Review-Time Distribution (RTD)OversightMedian and distribution of review time by action complexityFlags superficial validation or alert fatigue.4
Automation Bias Index (ABI)BehavioralComposite of approval speed, rationale quality, dismissal clusteringMeasures whether human oversight remains meaningful.4/5
Tool Call Error Rate (TCER)TechnicalMalformed + hallucinated + unauthorized calls / total callsDetects semantic misalignment, poor schemas or tool-use drift.3/4
Agent Identity Sprawl Index (AISI)SecurityUnregistered identities / total detected identitiesDetects shadow agents, rogue subprocesses or unmanaged credentials.4/5
Multi-Agent Conflict Rate (MACR)SystemicTerminated/deadlocked workflows / total multi-agent runsDetects goal conflict, message loops or coordination failure.3/4
Mean Time to Intervention (MTTI)ResponseTime from anomaly detection to human or automated interventionMeasures whether control is operationally real.4
Cascading Error Containment Rate (CECR)SystemicContained cascade events / total cascade eventsShows whether circuit breakers stop downstream propagation.3/4
Agent Identity Revocation Time (AIRT)DecommissionTime from decommission trigger to confirmed credential revocationValidates retirement and shadow-agent prevention.5
Tradecraft Degradation Score (TDS)Human AgencyScore from manual drills, fallback proficiency and skill-retention auditsMeasures human resilience and dependency risk.4/5
Policy Violation Rate per 1k Actions (PVR)GovernanceViolations of authority, data classification or compliance boundaries / 1,000 actionsSignals control design failure or misuse.4

No single metric is decisive. Interpret HOR, RTD, ABI and sampled audit results as a pattern, not in isolation.

06

Worked Scenarios

Concrete examples of PALO-AM applied to real enterprise agent configurations. Each shows the same pattern: define identity, bound authority, score risk, design controls, capture evidence, plan decommissioning.

Software Engineering Agent

Tier 2 initially - Tier 1 if production deployment or protected branch write access is added

Inspects repository issues, writes code to non-protected branches, runs tests and opens pull requests.

Controls: Restrict write to non-protected branches; deny secret access; require human approval for PR creation; log diffs, tests, tool calls and failed access attempts.

A productivity tool becomes a deployment actor if authority expands. The matrix must be recalculated whenever the agent obtains new write or deployment privileges.

Procurement Vendor Shortlisting Agent

Tier 2 (draft only) - Tier 1 if it can send offers or trigger contracts

Analyzes supplier proposals, ranks vendors and prepares negotiation questions.

Controls: Separate ranking from final decision; audit fairness signals; prohibit direct vendor communication without approval; preserve scoring rationale and conflict-of-interest checks.

Agentic procurement raises fairness and accountability risks. The agent should support deliberation, not silently replace governance judgement.

Finance Payment Recommendation Agent

Tier 2 for recommendations - Prohibited for autonomous payment execution

Reads invoices, detects anomalies and recommends payment release.

Controls: Read-only invoice access; no direct payment execution; dual approval for thresholds; anomaly escalation; strict evidence logging and revocation tests.

Payment authority must never be hidden inside model autonomy. Financial execution demands deterministic workflow and human authorization.

Customer Support Refund Agent

Tier 2 - Controlled

Retrieves order status, drafts refund recommendations, sends support summaries, requests human approval.

Controls: Denied: refund execution above EUR 50; modification of customer master data; access to payment card data. HITL checkpoints for any refund above EUR 50, legal threats, vulnerable-customer flags.

Authority scope must be written explicitly. If the profile does not permit it, the orchestration layer must block it regardless of what the model proposes.
07

PALO Agentic Interface (PALO-AI)

Developer-preview contracts and reference components for exploring governance of autonomous agents and agent teams.

Full-Cycle Developer Preview. Not for production authorization. PALO-AI v2.5 adds Action Claim 1.2, Effect Contracts, one-time execution capabilities, trusted receipts, authoritative outcome attestations and assurance incidents. The reference runtime can demonstrate the complete cycle with operator-provisioned in-process connectors and synthetic data. Production identity, KMS/HSM, distributed exactly-once guarantees, high availability, independently assessed connectors and collaborative-agent-team runtime semantics remain under development.
Open the PALO-AI Governance Hub PALO-AI overview Choose an adoption path

Modality A: Hierarchical Subagents, Prototype

Parent-child contract: The preview models identities, authority limits, delegation depth, subagent count and parent metadata. Trusted spawning, lineage verification and evidence handback are not complete.

  • Identity & Authority checks: Hashes the subagent's prompt and verifies allowed tools.
  • Reference evidence: The prototype can redact and HMAC-sign records with developer-supplied server-side key material.
  • Missing production controls: Parent authority, spawning, exactly-once execution and evidence handback require further implementation.
&

Modality B: Collaborative Agent Teams, Specified

Proposed P2P Task Claims: This release documents the intended gatekeeper and Shared Task List model; it does not implement a collaborative-team runtime.

  • Specified: Team Registry, teammate capabilities, Shared Task Claims and team-level evidence.
  • Not implemented: Peer assignment, task leases, conflict handling, shared sequence state and production human escalation.
  • Current boundary: The reference runtime evaluates individual Action Claims only.

Developer Integration Specs

Use the schemas, OPA policies, and MCP server tools to connect PALO to your agent workflows:

JSON Governance Schema

Define profiles, policy inputs, Action Claims, Effect Contracts, capabilities, receipts, outcome attestations, incidents and signed evidence with twelve interoperable contracts.

Open Schema Action Claim Effect Contract

Policy-as-Code (Rego)

Evaluate draft Rego v1 policy over registered tools, operations, scopes, network targets, delegation and approval metadata. Organization-specific production policy ownership and attestation are not included.

Open Policy

Model Context Protocol

Evaluate nineteen reference tools over stdio or experimental bearer-authenticated MCP Streamable HTTP, including governed execution, outcome verification and incident handling.

Open MCP Spec Capability Matrix
08

Standards Alignment

PALO-AM is designed as an operational extension that translates global governance standards into PALO-compatible lifecycle phases, templates, matrices, KPIs and evidence gates.

IMDA MGF v1.5 (2026)

Assess upfront, meaningful human accountability, technical controls, end-user responsibility.
Matrix + Authority Profile -> Identity Profile + HITL -> Engineering Control Layer -> Tradecraft preservation + training.

ISO/IEC 42001:2023

AI management system, risk treatment, operational control, monitoring and improvement.
Agentic risk treatment plan, authority controls, monitoring dashboard, management review.

ISO/IEC 42005:2025

AI system impact assessment and documentation of impacts on individuals, groups and society.
Agentic AI System Impact Assessment with action-space, autonomy, reversibility and tradecraft sections.

EU AI Act (2024/1689)

Risk classification, prohibited-practice screening, high-risk obligations, post-market monitoring.
Phase 1 legal screening, Phase 2 documentation, Phase 4 telemetry, incident and change records.

NIST AI RMF 1.0

Govern, Map, Measure and Manage AI risks.
Govern with object cards; Map with matrix; Measure with KPI/KRI registry; Manage with controls and decommissioning.

GDPR

Purpose limitation, data minimization, access control, retention, deletion or anonymization.
Data scope in Authority Profile, memory governance, retention schedule, data deletion/anonymization records.

Developer preview available

v2.5 extends canonical governance into a complete reference assurance cycle: Action Claim 1.2, Effect Contract, one-time capability, trusted receipt, authoritative outcome attestation and held assurance incident. These components remain a developer preview and are not a production authorization or evidence service.

Available

Twelve contracts, nineteen MCP tools, full-cycle runtime tests and an n8n governed-action preview.

Harden

Add durable distributed processing, connector attestation, workload identity, KMS/HSM and policy attestation.

Authenticate

Add principal identity, role separation and meaningful action context for accountable human approval.

Implement

Complete collaborative-agent teams, production connectors, mobile delivery and distributed staging assurance.